Sleeping Employees

At this year's Pasadena Economic Summit, I wanted to ask whether the AI boom is being built without cutting corners. Nobody was taking questions. So I looked into how one city handled it. And then looked into my own.

Two strangers bought from Mollie Mueller's business while she was on the couch with a newborn. She didn't notice for two days.

A New Jersey owner went looking for a file and found his business had sent 400,000 emails in three days; this week you set up the watcher that tells you first.

A restaurant owner gave his agent every message he used to relay and kept only the yes; this week your second agent takes the routine yeses too.

The owners who actually use AI say it adds a hand, not takes one, and here is how to put your next one to work without betting the business on it.